(770) 455-6722

Serving Metro Atlanta & Surrounding Areas

Cunningham Associates
Heating and Air Conditioning, Inc.

Do you Know the Going Rate for Natural Gas Pricing?

Do you know what you are paying for your natural gas? Are you aware that gas providers may slowly raise your per therm price over time? If you haven’t checked your rates lately, you may be paying too much for your natural gas.

Cunningham Associates Heating and Air Conditioning has seen some of our clients paying over $1.00 per therm-which is too much! Here is a list of certified natural gas providers from the Georgia Public Service Commission: https://lnkd.in/eXjWR-w. Visit this website to compare plans in Georgia: https://www.gasgeorgia.com.

More residential HVAC advice can be found at Cunningham Associates Heating and Air Conditioning.

4 Warning Signs Your Air Conditioner is Malfunctioning

Air conditioning malfunctions can turn a joyful summer day into a sweltering nightmare. Luckily, knowing a few common warning signs can help you spot a problem before it becomes a serious issue. Listed below are four symptoms that signal your air conditioner requires the expertise of a HVAC professional.

Poor Air Flow

If the air blowing through your vents feels weak, a failing compressor is a likely culprit. On the other hand, there may be an issue with your ducts, especially if certain rooms are cool while others remain unchanged. To ensure your air conditioning continues to operate efficiently, it’s best to contact a HVAC professional as soon as you notice a discrepancy in room temperature.

Unusual Noises

Squealing or grinding sounds coming from your unit are never a good sign. Unfortunately, any sort of unusual noise can indicate a number of malfunctions and should not be ignored. For instance, a belt may have slipped or other mechanical piece could be loose. If you hear an unfamiliar sound coming from your air conditioner an immediate call to an A/C specialist is warranted and could save you from a more serious breakdown.

Unpleasant Odors

Strange smells coming from your air conditioner can indicate the wire insulation in your unit has burned out. However, if a musty odor is coming from your vents, there is a good chance mold is growing somewhere in your unit or in your duct work. Both problems call for the expertise of an air conditioner repair specialist.

High Energy Bill

If your A/C use has not changed, but your energy bill has suddenly gone up, your unit either needs a tune-up or is need of repair. Unfortunately, neglecting to have your system serviced on a yearly basis can lead to a lack of efficiency and more frequent malfunctions. To keep your energy bill down and your air conditioner in good health, schedule a tune-up today.

Contact Cunningham Associates today. We’ll be able to answer your air conditioning service questions or concerns.

3 Reasons to Schedule an Air Conditioning Service in the Spring

Before you know it, the hot and humid days of summer will be here, and it is important to know that your air conditioning system is going to keep you cool and comfortable. Many people just keep running their system year after year with little to no maintenance, but in the long run, that can be detrimental. Here are 3 good reasons why you should have your air conditioning system serviced every spring.

  1. Regular service will keep your air conditioner efficient. When things aren’t taken care of, you will find yourself lowering the thermostat to stay comfortable. The system will have to work harder to keep things cool and the humidity low, which will, in the long run, cost you money on your utility bills.
  2. A system that is taken care of will not break down unexpectedly. If you have it looked at before the season starts, chances are a worn-out part will be noticed and replaced before the hot weather starts. It’s no fun not having air conditioning during the dog days of summer when you have to wait for a part or a technician who is busy with other air conditioning issues.
  3. Your air conditioner will have a longer life span. We know replacing an entire air conditioning system takes a toll on the finances, so it is wise to do whatever you can to keep it in good working order. An annual tune-up will keep everything running well so you can rest assured your system will be there to serve you for many years.

Scheduling service on your air conditioner system is a comprehensive way to make sure it is ready for the summer ahead. A technician will clean the system including the coils, lube moving parts, replace the filter, drain the condensate line, check fluid levels, inspect ductwork, and inspect wiring. This regular service will ensure your system is dependable and efficient, and ready to keep you cool.

Contact Cunningham Associates today. We’ll be able to answer your air conditioning service questions or concerns.

What It Means to be a Dave Lennox Premier Dealer

As your top-rated HVAC Service Technicians in Atlanta, GA, we want to provide you with the latest HVAC products available. That’s why we’ve partnered with Lennox and have been a Lennox Premier Dealer for many years. As a Dave Lennox Premier Dealer, we commit to total customer satisfaction by giving our customers premium products along with premium service.

We install and service Lennox HVAC products to our customers, including comfort control systems. As a Dave Lennox Premier Dealer, we are able to have complete access to Lennox’s signature product collection, so that we stay up to date with the latest products and services in our industry.

In order to reach this goal of becoming a premier dealer of Lennox, we’ve continued to exceed their standards and have been evaluated thoroughly by Lennox. The biggest part of the evaluation by Lennox is a company’s customer service. In order to call itself a “Dave Lennox Premier Dealer,” a company must be active in their “Independent Customer Satisfaction Survey program.” They’ve taken a deep look into our company to make sure that the service we are providing always ends with total customer satisfaction. We are dedicated to making sure we exceed our customers’ expectations after we’ve completed any type of service on their home. The feedback we receive from our customers lets us know that we are doing our job and always gives us room to grow as a company. We take every opportunity we have to ask all of our customers to leave us feedback after service has been completed. One way we’ve done this is through our Online Review Forms.

As a Premier Dealer of Lennox, not only do we communicate with you verbally on how the product works, but we are also there to show you and answer any questions you might have. We understand that our products and systems can be confusing. We want to leave you happy and confident with your new Lennox product.

Being a Dave Lennox Premier Dealer not only helps our customers, but it has made us grow as company. We continue to jump on every chance given from Lennox to learn more about their products and let our customers know about them as well. If you’d like more information on the Lennox products we offer, check them out here! And, of course, don’t hesitate to get in touch with us if you have any questions – we’re here to help!

Meet Jere Smith – Service Manager

jeresmithMeet Jere Smith! Jere serves as the Service Manager for our team here at Cunningham Associates. Jere is a native of Atlanta and a graduate of the University of Alabama. After college he entered the banking industry. Our president, Bob Cunningham, met Jere while he was working at the bank. Bob immediately noticed the superior level of commitment and customer service he provided to his clients. Needless to say, Bob recruited Jere to join our team and the rest is history.

When Jere is not at work, he loves following Alabama football, spending time with friends, family, and hanging out with his dog, Molly. What Jere enjoys most about Cunningham Associates is being a part of a company that is 100% accountable to its clients and getting to know them on a first name basis. We are proud to have Jere as a member of our team!

Our Customer Loyalty Reward Program

We at Cunningham Associates respect our customers’ opinions and appreciate their great reviews and referrals. Most of our business comes from the word of mouth and great reviews our clients provide us with and of course, we want to be able to thank them!

We have been rewarding you for each new client that you send to Cunningham Associates. Our loyal customers who are spreading the word about Cunningham Associates’ unparalleled customer service and long-term commitment to excellence will receive a certificate valued at 5% of what the client spends with us, up to a maximum of $250.00. The referral certificate can be redeemed for CASH or SERVICES. The choice is yours!

Cunningham Associates has worked hard for years to provide excellent service. We are happy to know that the level of service that we bring to our clients hasn’t gone unnoticed and our client referrals are a testament to that!

Refer your friends to Cunningham Associates and also reap the benefits! (And don’t forget to schedule your maintenance tune-up today!)

Meet Nick Tolan – Customer Service Specialist

nickThis month, we want to introduce you to Nick Tolan. Nick serves as our Customer Service Specialist. Originally from Blue Ridge, Georgia, Nick now lives in Marietta. Nick is unbelievable on the grill and graces us with his amazing food from time to time. Our favorite is his grilled chicken off the Weber! Outside of work, Nick loves to attend concerts and is passionate about anything outdoors. Grilling out with family is also a personal favorite.

When we asked Nick what he loves about working at Cunningham, his answer was simple, but powerful: “I enjoy building relationships with all of our clients and rising to the challenge of meeting their needs!”

Thank you, Nick, for everything you do for our team and our clients!

An Overview of Our Maintenance Agreements

Your heating and cooling system is one of the largest and most important pieces of your home. Routine maintenance not only keeps it running as efficiently as possible, but it can also extend how long your system will last and help keep your energy bills under control.

To keep regular maintenance of your system from becoming another item on your “Get to It Someday” list, we’ve got two maintenance agreements that include semi-annual inspections of your system – right before heating season and cooling season kick in.

Our Maintenance Agreement includes priority service, a 10% discount on replacement parts, no service charge for on-demand calls, and semi-annual inspections for the heating and cooling seasons. Our Platinum Agreement includes everything in the regular plan, PLUS all parts and labor are included for eligible repairs.

What exactly will a Cunningham Associates technician do for you during those semi-annual inspections? Just keep reading to find out!

During your Cooling System Inspection & Service, our technician will:

  • Inspect the evaporator coil and refrigerant lines.
  • Check the expansion device, the contactor, the thermostat operation and selector, the circuit breakers and fuses, the temperature drop, the fan motor, the fan blade for tightness, the start capacitors, the start relays, the temperature across the condenser coils, the wiring connections, the run capacitors, and the blower.
  • Inspect and clean the evaporator drain.
  • Replace the standard filter.
  • Clean the condenser cabinet and the condenser coil with water.

During your Heating System Inspection & Service, our technician will:

  • Check the gas burners, the pilot and tubing, the baffles, the manifold pressure, the gas inlet pressure, the termocouple / flame sensor, the pilot safety, the orifices, the fan and limit control, the thermostat, the fan capacitors and the vent system.
  • Set the burner air adjustment.
  • Inspect the gas valve and the combustion chamber.
  • Lubricate the blower motor, the blower and the bearings.
  • Adjust the blower belt.
  • Replace the standard filter.

All of the above checklist items should ideally be completed every year anyway – so why not get them done and save some money along the way? Contact us today to get started with the Maintenance Agreement that makes the most sense for you!

Cunningham Associates Celebrates 8th Consecutive Year as a Home Reports™ Best Pick™

ebsco research 2013 best pick

EBSCO Research is an independent research firm that produces the publication Home Reports. Every year, EBSCO Research conducts thousands of telephone interviews with homeowners who have had recent experience with home service providers.

Through these reviews, EBSCO Research identifies top-performing companies and showcases them in its annual report. For companies to achieve Best Pick™ status, they must meet EBSCO Research’s stringent criteria for qualification, which includes achieving an “A” rating from the reviews given by more than 100 of their customers.

Cunningham Associates is proud to announce that we have been selected as a Home Reports™ Best Pick™ – for the EIGHTH year in a row!

Keep reading for some of the comments – from real homeowners like you! – that helped us earn this amazing recognition for the 8th year running! Our focus on providing Atlanta with outstanding air conditioning has paid off.

They’re a great company. Whenever we’ve had a problem, they’ve come out within hours. They replace a whole unit, and they do our annual service contracts. They always call and set it up, and they’re clean. They do a thorough job.

They’ve replaced the A/C unit, and they come out twice a year to check the units. They’re excellent. I can’t say enough good things about them. I like their service and their honesty. Their office staff and technicians are great.

They’ve done heating and air for me, and they’re fantastic. They’re prompt and knowledgeable, and they have quality service.

They’re excellent. The product they gave us was top of the line, and it far exceeded our expectations. The service is amazing. They’re my best service provider. Nobody else is as good as they are.

They get the job done. The people who come are always very courteous and helpful, and it’s someone you wouldn’t mind being in your home. You feel like you trust them, and it’s just a great guy. They do the job well, and they’re hard workers.

Of course, we wouldn’t be receiving such an incredible accolade without the support of our amazing customers. So thank you for all of your support and business – we really, truly appreciate it!

The Benefits of Hiring a NATE Certified Technician

First of all, you may be wondering what NATE is. NATE stands for North American Technician Excellence. It’s the largest non-profit certification organization in the nation for refrigeration, air conditioning, heating and ventilation technicians. From NATE’s website: “NATE is the certification organization governed, owned, operated, developed and supported by the entire HVAC/R industry.”

Why should you hire a NATE certified technician? NATE certified technicians are preferred among many different groups, including: technicians, contractors, manufacturers, distributors, educators, trainers, utilities and, most importantly, consumers.

Why are NATE certified technicians so well respected? Read the reasons and watch the video below, and it won’t be long before you’re making sure your HVAC technician is NATE certified.

  1. They do the job right the first time, meaning fewer calls backs.
  2. They generate more income for their employers, so they receive a bigger paycheck, which makes the technicians value their jobs more, and work harder.
  3. NATE has a uniform test standard, which his beneficial to educators and trainers.
  4. They correctly install and service sophisticated equipment. In the long run this equipment saves energy and money.
  5. NATE certified trainers are well trained, very experienced and knowledgeable.

Benefits of Hiring a NATE Certified Tech

To sum up: a NATE certified technician is the ONLY person you want working on your HVAC system.

And guess what? All of the technicians at Cunningham Associates are NATE certified, meaning they have attended classes on both technical skills and customer service and have passed a series of exams.

Call Cunningham Associates today, and we’ll send a NATE certified technician to your home to help with all of your heating and air conditioning needs! We can be reached at (770) 455-6722 or you can fill out one of our online forms for repairs, an estimate on a new air conditioning system or furnace installation, or maintenance on your existing system.

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