(770) 455-6722

Serving Metro Atlanta & Surrounding Areas

Cunningham Associates
Heating and Air Conditioning, Inc.

Meet Jere Smith – Service Manager

jeresmithMeet Jere Smith! Jere serves as the Service Manager for our team here at Cunningham Associates. Jere is a native of Atlanta and a graduate of the University of Alabama. After college he entered the banking industry. Our president, Bob Cunningham, met Jere while he was working at the bank. Bob immediately noticed the superior level of commitment and customer service he provided to his clients. Needless to say, Bob recruited Jere to join our team and the rest is history.

When Jere is not at work, he loves following Alabama football, spending time with friends, family, and hanging out with his dog, Molly. What Jere enjoys most about Cunningham Associates is being a part of a company that is 100% accountable to its clients and getting to know them on a first name basis. We are proud to have Jere as a member of our team!

Our Customer Loyalty Reward Program

We at Cunningham Associates respect our customers’ opinions and appreciate their great reviews and referrals. Most of our business comes from the word of mouth and great reviews our clients provide us with and of course, we want to be able to thank them!

We have been rewarding you for each new client that you send to Cunningham Associates. Our loyal customers who are spreading the word about Cunningham Associates’ unparalleled customer service and long-term commitment to excellence will receive a certificate valued at 5% of what the client spends with us, up to a maximum of $250.00. The referral certificate can be redeemed for CASH or SERVICES. The choice is yours!

Cunningham Associates has worked hard for years to provide excellent service. We are happy to know that the level of service that we bring to our clients hasn’t gone unnoticed and our client referrals are a testament to that!

Refer your friends to Cunningham Associates and also reap the benefits! (And don’t forget to schedule your maintenance tune-up today!)

Meet Nick Tolan – Customer Service Specialist

nickThis month, we want to introduce you to Nick Tolan. Nick serves as our Customer Service Specialist. Originally from Blue Ridge, Georgia, Nick now lives in Marietta. Nick is unbelievable on the grill and graces us with his amazing food from time to time. Our favorite is his grilled chicken off the Weber! Outside of work, Nick loves to attend concerts and is passionate about anything outdoors. Grilling out with family is also a personal favorite.

When we asked Nick what he loves about working at Cunningham, his answer was simple, but powerful: “I enjoy building relationships with all of our clients and rising to the challenge of meeting their needs!”

Thank you, Nick, for everything you do for our team and our clients!

An Overview of Our Maintenance Agreements

Your heating and cooling system is one of the largest and most important pieces of your home. Routine maintenance not only keeps it running as efficiently as possible, but it can also extend how long your system will last and help keep your energy bills under control.

To keep regular maintenance of your system from becoming another item on your “Get to It Someday” list, we’ve got two maintenance agreements that include semi-annual inspections of your system – right before heating season and cooling season kick in.

Our Maintenance Agreement includes priority service, a 10% discount on replacement parts, no service charge for on-demand calls, and semi-annual inspections for the heating and cooling seasons. Our Platinum Agreement includes everything in the regular plan, PLUS all parts and labor are included for eligible repairs.

What exactly will a Cunningham Associates technician do for you during those semi-annual inspections? Just keep reading to find out!

During your Cooling System Inspection & Service, our technician will:

  • Inspect the evaporator coil and refrigerant lines.
  • Check the expansion device, the contactor, the thermostat operation and selector, the circuit breakers and fuses, the temperature drop, the fan motor, the fan blade for tightness, the start capacitors, the start relays, the temperature across the condenser coils, the wiring connections, the run capacitors, and the blower.
  • Inspect and clean the evaporator drain.
  • Replace the standard filter.
  • Clean the condenser cabinet and the condenser coil with water.

During your Heating System Inspection & Service, our technician will:

  • Check the gas burners, the pilot and tubing, the baffles, the manifold pressure, the gas inlet pressure, the termocouple / flame sensor, the pilot safety, the orifices, the fan and limit control, the thermostat, the fan capacitors and the vent system.
  • Set the burner air adjustment.
  • Inspect the gas valve and the combustion chamber.
  • Lubricate the blower motor, the blower and the bearings.
  • Adjust the blower belt.
  • Replace the standard filter.

All of the above checklist items should ideally be completed every year anyway – so why not get them done and save some money along the way? Contact us today to get started with the Maintenance Agreement that makes the most sense for you!

Cunningham Associates Celebrates 8th Consecutive Year as a Home Reports™ Best Pick™

ebsco research 2013 best pick

EBSCO Research is an independent research firm that produces the publication Home Reports. Every year, EBSCO Research conducts thousands of telephone interviews with homeowners who have had recent experience with home service providers.

Through these reviews, EBSCO Research identifies top-performing companies and showcases them in its annual report. For companies to achieve Best Pick™ status, they must meet EBSCO Research’s stringent criteria for qualification, which includes achieving an “A” rating from the reviews given by more than 100 of their customers.

Cunningham Associates is proud to announce that we have been selected as a Home Reports™ Best Pick™ – for the EIGHTH year in a row!

Keep reading for some of the comments – from real homeowners like you! – that helped us earn this amazing recognition for the 8th year running! Our focus on providing Atlanta with outstanding air conditioning has paid off.

They’re a great company. Whenever we’ve had a problem, they’ve come out within hours. They replace a whole unit, and they do our annual service contracts. They always call and set it up, and they’re clean. They do a thorough job.

They’ve replaced the A/C unit, and they come out twice a year to check the units. They’re excellent. I can’t say enough good things about them. I like their service and their honesty. Their office staff and technicians are great.

They’ve done heating and air for me, and they’re fantastic. They’re prompt and knowledgeable, and they have quality service.

They’re excellent. The product they gave us was top of the line, and it far exceeded our expectations. The service is amazing. They’re my best service provider. Nobody else is as good as they are.

They get the job done. The people who come are always very courteous and helpful, and it’s someone you wouldn’t mind being in your home. You feel like you trust them, and it’s just a great guy. They do the job well, and they’re hard workers.

Of course, we wouldn’t be receiving such an incredible accolade without the support of our amazing customers. So thank you for all of your support and business – we really, truly appreciate it!

The Benefits of Hiring a NATE Certified Technician

First of all, you may be wondering what NATE is. NATE stands for North American Technician Excellence. It’s the largest non-profit certification organization in the nation for refrigeration, air conditioning, heating and ventilation technicians. From NATE’s website: “NATE is the certification organization governed, owned, operated, developed and supported by the entire HVAC/R industry.”

Why should you hire a NATE certified technician? NATE certified technicians are preferred among many different groups, including: technicians, contractors, manufacturers, distributors, educators, trainers, utilities and, most importantly, consumers.

Why are NATE certified technicians so well respected? Read the reasons and watch the video below, and it won’t be long before you’re making sure your HVAC technician is NATE certified.

  1. They do the job right the first time, meaning fewer calls backs.
  2. They generate more income for their employers, so they receive a bigger paycheck, which makes the technicians value their jobs more, and work harder.
  3. NATE has a uniform test standard, which his beneficial to educators and trainers.
  4. They correctly install and service sophisticated equipment. In the long run this equipment saves energy and money.
  5. NATE certified trainers are well trained, very experienced and knowledgeable.

Benefits of Hiring a NATE Certified Tech

To sum up: a NATE certified technician is the ONLY person you want working on your HVAC system.

And guess what? All of the technicians at Cunningham Associates are NATE certified, meaning they have attended classes on both technical skills and customer service and have passed a series of exams.

Call Cunningham Associates today, and we’ll send a NATE certified technician to your home to help with all of your heating and air conditioning needs! We can be reached at (770) 455-6722 or you can fill out one of our online forms for repairs, an estimate on a new air conditioning system or furnace installation, or maintenance on your existing system.

Resources: 1, 2

Humidity Can Be a GOOD Thing!

Dry air in your home can make your throat and skin feel dry and scratchy, cause or aggravate respiratory problems, dry out nasal passages and make you more susceptible to colds or the flu. Although winter weather is often blamed for these problems, a major cause is dry air produced by artificial heating. Humidifying your home to provide proper moisture levels will help alleviate these symptoms.

Dry air can also cause:

  • Static electricity. In addition to causing painful shocks, it can damage computers and other electronic equipment.
  • Hardwood floors and furniture lose moisture and contract when the air in a home is extremely dry. This can cause seams to separate.
  • Houseplants suffer from dryness caused by low humidity.
  • Wallpaper may peel at the edges if the air in a home is excessively dry.

A simple solution is a humidifier. It increases the humidity in the air in a safe, water vapor form and helps make your home healthy and comfortable.

Controlling humidity can also save you money on energy bills. The heat we feel is a combination of temperature and humidity. In other words, the more humid the air, the warmer we feel. Add humidity to dry, heated air in the winter and you can set your thermostat lower and still be comfortable.

If you have a forced air system, a whole house humidifier is probably your best option. These models fill and drain automatically, can go a long way in helping to keep your home at an ideal humidity level, and typically require minimal annual maintenance.

We offer a full range of humidifier models and capacities – we can help you find the right one to suit your needs. Call us today at (770) 455-6722!

 

Who Is Cunningham Associates?

We’re on a first-name basis with our clients.

Cunningham Associates is a rapidly growing, extremely high-quality, full-service heating and air conditioning contractor that serves both residential and light-commercial customers. Bob Cunningham, founder and president, started in the heating and air conditioning business in 1977. He explains, “We are small enough to have front-line owner commitment and involvement. I get to know my customers personally. They know me by name, and I know them by name.” Cunningham spends much of his time personally talking with and serving new and existing clients.

We won’t let our customers down. We are focused on delivering great service, and the customer is always first. At Cunningham Associates, we are committed, we care and we strive to exceed your expectations.

“They’ve done a superb job from the get-go. From the time that Bob Cunningham opened his office, he’s done all my office work and my home work. His lead technical guy is probably the best in the business.”
– A Satisfied Client

“They are the white-glove version of HVAC vendors in the area. I’ve been with them for years. Their professionalism and cleanliness stand out. They’re simply good guys coming to your house, conscientious of the inside of the house and they are professional. They do the work, they’re articulate and they know their stuff. It’s an efficiently run business.”
– A Long-Time Client

Contact us today at (770) 455-6722 to become one of our satisfied clients for life!