(770) 455-6722

Serving Metro Atlanta & Surrounding Areas

Cunningham Associates
Heating and Air Conditioning, Inc.

AC Installation & Contractor Responsibilities

Now that you’ve decided to replace your air conditioning unit, you’re probably wondering what to expect of the contractor’s responsibilities. Many homeowners are unaware of what should be included in the installation price, so be sure to check with your contractor for exactly what is included! Let’s discuss some of the items that typically come as part of the installation.

Payment

Contractors who demanded full payment up front should be avoided. Smaller companies may request one half of the total charge up front. This is not an uncommon practice. Larger HVAC companies usually won’t accept any payment until the installation is complete.

Installation and Removal

Your installation should include the removal of your old unit and any associated debris. Most installs will be completed in a day. When the contractor leaves you shouldn’t be able to tell they were even there, except for your cool house and sparkling new air conditioning unit.

Circuit Breaker

The new air conditioning unit will have its own circuit breaker. This breaker is usually outside near the unit. The contractor should not use the old breaker.

Permits and Inspections

Depending on the extent of work and your locality, there may be permits and inspections involved with your installation. If so, the contractor should be solely responsible for getting the permit(s), scheduling and passing any inspections, as well as any associated fees.

Test Operation

Once the install is complete, the contractor should operate the unit for you. This may occur before the inspection (if any) is complete.

Instruction on Newly Installed Control Equipment

In the case of new control equipment like a fancy thermostat, most contractors will demonstrate the most basic functions. Don’t forget to get your owner’s manual.

Information Regarding Tax Incentives

Many contractors will give you information on tax incentives if your new unit qualifies. This is more of a professional touch than a requirement.

The above list is not all inclusive, but knowing this information will help you come to a more informed assessment of the contractor. We encourage you to contact us here at Cunningham Associates with any questions and/or service needs you may have.

3 Reasons to Add an Air Conditioning System to Your Home

Whether you are building a new home or updating an older home, it is important that you consider adding an air conditioning system to the home. There are so many great benefits that come along with adding an air conditioning system to your home; three of these reasons will be discussed here:

Increase the Value of Your Home 

When you install an air conditioning system in your home, you are increasing its overall value. When an appraiser comes to appraise your home, they will take the fact that you have an air conditioning system into consideration. This not only helps to protect your investment in your home, but it can allow you to make more money if you sell your home down the road. On top of this, a home that has an air conditioning system is often a lot more appealing to potential buyers.

Make Your Home More Comfortable 

Another excellent reason to install an air conditioning system in your home is to make it much more comfortable. During the summer months, the temperatures rise; both outdoors and in your home. If you don’t have an air conditioning system to cool the interior of your home, it can become uncomfortably warm. The heat can also lead to problems with bacteria and germs growing inside of your home. An air conditioner will cool your home and can be set to kick on whenever your home gets to a certain temperature; thus giving you complete control.

Reduce the Humidity in Your Home 

If you have tried to cool your home with a swamp cooler in the past, you have likely noticed how humid your home becomes once the swamp cooler is turned on. This is due to the water used within the swamp cooler. This humidity can lead to a lot of issues within your home, such as mold, warping of wood, wet furniture, etc. When you choose to go with an air conditioning system instead, the humidity will be removed from your home, while still providing you with the cool air you desire.

Overall, the installation of an air conditioning system is an excellent idea because it increases the value of your home, it makes your home more comfortable, and it helps to reduce the humidity in your home.

We encourage you to contact us at Cunningham Associates with any questions or service needs you may have.

5 Signs Your Air Conditioner Compressor is Failing

The compressor is one of the key components of your air conditioning system as it produces cool air by pumping refrigerant throughout the system. If your compressor is failing, it needs to be addressed right away before your air conditioner stops working. Here are five warning signs that indicate a potential compressor problem:

  • Your air conditioner does not cool. When the compressor is starting to fail, it cannot properly pump refrigerant through the system. Warm air coming from your vents is a surefire sign of a compressor problem.
  • Your circuit breaker repeatedly trips. Frequently tripping the circuit breaker is another sign of a failing compressor. The compressor might be working too hard and overheating, tripping the circuit breaker and cutting off the power to the unit. You should have your unit repaired if this continues to happen.
  • Your air conditioning unit makes a lot of noise. It’s normal for your outdoor unit to make some noise. However, if it’s making much more noise than usual, it’s a sign of trouble. If you hear a chattering, clicking, or rattling sound, the compressor is likely to be the cause. The noise can indicate a loose belt in the compressor or an issue with the fuse.
  • Your outdoor unit vibrates or shakes when starting. Does your condenser unit shake while it’s turning on? This is a “hard start,” which means that it is struggling to turn on. One of the most common causes of hard starts is a failing compressor.
  • You see puddles or moisture around your air conditioning unit. Puddles around your air conditioning unit indicate that there is refrigerant leaking from the compressor. If the leak isn’t fixed, your air conditioner will no longer be able to generate cold air.    

If you suspect that your compressor is failing, contact us to schedule an appointment.

What Whole-House Ventilation Can Do for You

Many of today’s homes lack proper ventilation, which can lead to stale and unhealthy air. As a result, some individuals suffer from allergies and other health problems brought on by poor indoor air quality.

Your air conditioner does a great job of cooling air and removing circulating particles, however, alone, it isn’t always enough to renew your home’s air. That’s why you should consider installing a whole-house ventilation system.

A whole-house ventilation system overcomes the lack of proper air circulation experienced by many homeowners. There are three whole-house systems in widespread use, and each of these are described below.

Exhaust Ventilation Systems

An exhaust ventilation system works by using a roof-mounted exhaust fan to suck air from the interior of a home and blow it outside. This causes fresh air to be pulled through the microscopic pores and crevices in the sides of a home.

As a result, air moves across, up and out of a home. Exhaust ventilation systems work well in drier, cooler climates. However, they are not ideal for humid areas where moist air can be pulled through walls, causing condensation inside the insulation and between drywall panels.

Supply Ventilation Systems

Supply ventilation systems work in an opposite manner from exhaust ventilation systems. Instead of pulling air through a roof-mounted vent, supply systems pump air into the home; this  forces air through the walls from the inside to the outside.

Supply systems have some advantages over exhaust systems, such as the ability to filter incoming air through the roof-mounted supply fan. However, during winter, supply systems can create drafty conditions and potentially interfere with indoor heating.

Balanced Ventilation Systems

A balanced whole-house ventilation system is the best solution, since it takes elements from both types of whole-house systems and combines them. A balanced system uses both exhaust and supply fans to provide an even mixing of air inside the home, which can mitigate some of the disadvantages associated with both of the other options.

We hope you found the information within this blog post to be helpful, and we encourage you to contact us with any questions that you may have.

Avoid Serious Health Problems by Working with a Heating Contractor

Many problems can arise with heating in your home and it is not one of those things you can choose to ignore. At best, not having sufficient heat will make you and your family uncomfortable. Then again, in the worst-case scenario, it can lead to serious health problems.

Problems That Arise with a Lack of Heating

Not having sufficient heat can lead to someone getting sick. When you catch a chill due to a lack of heating in the home, it can lead into a long-term illness.

Plus, not having sufficient heat also means that you might end up buying a number of space heaters which will run up your electricity bill.

People have also been known to do senseless things like turning on the oven and leaving it open in order to make the house warmer. This is very dangerous as the gas can spread throughout the house and cause an explosion. Even if there is no explosion, you and your loved ones might inhale a lot of gas which is terrible for your health.

Therefore it’s very important to have your heating working properly. This will protect you and your loved ones in the long run.

Advantages of Working with the Same Heating Contractor

The best thing is to have a heating contractor on speed dial so that you can request service for your heating problems and get everything take care of as soon as possible. It’s a good idea to use the same person no matter what problems you might have. Once you’ve worked with a heating contractor and you know that they do a good job, you can keep working with them.

The advantage of this is that the contractor will understand your heating system inside and out. So when you call them with a problem, they’ll probably already have the solution. This saves time and money in the long run.

We encourage you to reach out to us at Cunningham Associates with any questions or service needs you might have.

Meet Jere Smith – Service Manager

jeresmithMeet Jere Smith! Jere serves as the Service Manager for our team here at Cunningham Associates. Jere is a native of Atlanta and a graduate of the University of Alabama. After college he entered the banking industry. Our president, Bob Cunningham, met Jere while he was working at the bank. Bob immediately noticed the superior level of commitment and customer service he provided to his clients. Needless to say, Bob recruited Jere to join our team and the rest is history.

When Jere is not at work, he loves following Alabama football, spending time with friends, family, and hanging out with his dog, Molly. What Jere enjoys most about Cunningham Associates is being a part of a company that is 100% accountable to its clients and getting to know them on a first name basis. We are proud to have Jere as a member of our team!

Our Customer Loyalty Reward Program

We at Cunningham Associates respect our customers’ opinions and appreciate their great reviews and referrals. Most of our business comes from the word of mouth and great reviews our clients provide us with and of course, we want to be able to thank them!

We have been rewarding you for each new client that you send to Cunningham Associates. Our loyal customers who are spreading the word about Cunningham Associates’ unparalleled customer service and long-term commitment to excellence will receive a certificate valued at 5% of what the client spends with us, up to a maximum of $250.00. The referral certificate can be redeemed for CASH or SERVICES. The choice is yours!

Cunningham Associates has worked hard for years to provide excellent service. We are happy to know that the level of service that we bring to our clients hasn’t gone unnoticed and our client referrals are a testament to that!

Refer your friends to Cunningham Associates and also reap the benefits! (And don’t forget to schedule your maintenance tune-up today!)

Meet Nick Tolan – Customer Service Specialist

nickThis month, we want to introduce you to Nick Tolan. Nick serves as our Customer Service Specialist. Originally from Blue Ridge, Georgia, Nick now lives in Marietta. Nick is unbelievable on the grill and graces us with his amazing food from time to time. Our favorite is his grilled chicken off the Weber! Outside of work, Nick loves to attend concerts and is passionate about anything outdoors. Grilling out with family is also a personal favorite.

When we asked Nick what he loves about working at Cunningham, his answer was simple, but powerful: “I enjoy building relationships with all of our clients and rising to the challenge of meeting their needs!”

Thank you, Nick, for everything you do for our team and our clients!

An Overview of Our Maintenance Agreements

Your heating and cooling system is one of the largest and most important pieces of your home. Routine maintenance not only keeps it running as efficiently as possible, but it can also extend how long your system will last and help keep your energy bills under control.

To keep regular maintenance of your system from becoming another item on your “Get to It Someday” list, we’ve got two maintenance agreements that include semi-annual inspections of your system – right before heating season and cooling season kick in.

Our Maintenance Agreement includes priority service, a 10% discount on replacement parts, no service charge for on-demand calls, and semi-annual inspections for the heating and cooling seasons. Our Platinum Agreement includes everything in the regular plan, PLUS all parts and labor are included for eligible repairs.

What exactly will a Cunningham Associates technician do for you during those semi-annual inspections? Just keep reading to find out!

During your Cooling System Inspection & Service, our technician will:

  • Inspect the evaporator coil and refrigerant lines.
  • Check the expansion device, the contactor, the thermostat operation and selector, the circuit breakers and fuses, the temperature drop, the fan motor, the fan blade for tightness, the start capacitors, the start relays, the temperature across the condenser coils, the wiring connections, the run capacitors, and the blower.
  • Inspect and clean the evaporator drain.
  • Replace the standard filter.
  • Clean the condenser cabinet and the condenser coil with water.

During your Heating System Inspection & Service, our technician will:

  • Check the gas burners, the pilot and tubing, the baffles, the manifold pressure, the gas inlet pressure, the termocouple / flame sensor, the pilot safety, the orifices, the fan and limit control, the thermostat, the fan capacitors and the vent system.
  • Set the burner air adjustment.
  • Inspect the gas valve and the combustion chamber.
  • Lubricate the blower motor, the blower and the bearings.
  • Adjust the blower belt.
  • Replace the standard filter.

All of the above checklist items should ideally be completed every year anyway – so why not get them done and save some money along the way? Contact us today to get started with the Maintenance Agreement that makes the most sense for you!

Cunningham Associates Celebrates 8th Consecutive Year as a Home Reports™ Best Pick™

ebsco research 2013 best pick

EBSCO Research is an independent research firm that produces the publication Home Reports. Every year, EBSCO Research conducts thousands of telephone interviews with homeowners who have had recent experience with home service providers.

Through these reviews, EBSCO Research identifies top-performing companies and showcases them in its annual report. For companies to achieve Best Pick™ status, they must meet EBSCO Research’s stringent criteria for qualification, which includes achieving an “A” rating from the reviews given by more than 100 of their customers.

Cunningham Associates is proud to announce that we have been selected as a Home Reports™ Best Pick™ – for the EIGHTH year in a row!

Keep reading for some of the comments – from real homeowners like you! – that helped us earn this amazing recognition for the 8th year running! Our focus on providing Atlanta with outstanding air conditioning has paid off.

They’re a great company. Whenever we’ve had a problem, they’ve come out within hours. They replace a whole unit, and they do our annual service contracts. They always call and set it up, and they’re clean. They do a thorough job.

They’ve replaced the A/C unit, and they come out twice a year to check the units. They’re excellent. I can’t say enough good things about them. I like their service and their honesty. Their office staff and technicians are great.

They’ve done heating and air for me, and they’re fantastic. They’re prompt and knowledgeable, and they have quality service.

They’re excellent. The product they gave us was top of the line, and it far exceeded our expectations. The service is amazing. They’re my best service provider. Nobody else is as good as they are.

They get the job done. The people who come are always very courteous and helpful, and it’s someone you wouldn’t mind being in your home. You feel like you trust them, and it’s just a great guy. They do the job well, and they’re hard workers.

Of course, we wouldn’t be receiving such an incredible accolade without the support of our amazing customers. So thank you for all of your support and business – we really, truly appreciate it!